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We make it happen

Scale with confidence, cut costs, and elevate service quality—our performance-driven outsourcing blends human expertise with smart automation to give your CX a competitive edge.

Our Services

What we offer to help your business grow

emale customer support agent with headset working on a computer, providing live assistance.

Customer Support

Team of professionals working with complex data systems on multiple screens in a control room.

Technical support

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Sales & outreach

Group of professionals in a modern office working together on business strategy and innovation.

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office

Industries

What markets we excel in with deep expertise and customized support

Close-up view of a telecommunication tower, representing digital infrastructure and connectivity.

Telecom &
Internet Providers

Reliable Support for Fast-Moving Telecom Brands

Advanced digital interface displaying analytics and charts, representing data-driven decision making.

Finance &
Insurance

Secure, Compliant Support for Financial Service Providers

View from an airplane window showing wing and sky, symbolizing travel, logistics, or international business.

Travel & Hospitality

Hotels and travel platforms need multichannel support to handle bookings and cancellations

Row of wind turbines under a cloudy sky, symbolizing renewable energy and environmental sustainability.

Energy &
Utilities

Utility providers need responsive support to manage billing, service updates, and customer inquiries

E-commerce shopping cart with cardboard boxes on a laptop, symbolizing online retail logistics.

E-commerce & Retail

Boost Sales and Satisfaction with Scalable E-Commerce Support

Bright and minimalistic office environment with white furniture, reflecting a productive workspace.

Healthcare
 

Healthcare providers rely on clear, reliable support for patient inquiries, scheduling, and billing assistance

Why VOOXİO?

Based in Kosovo and focused on the DACH region, we help companies streamline operations, improve service quality, and reduce costs—without compromise.

Fluent, Trained Agents

Native-level service quality tailored to DACH customer expectations

Scalable Teams

Easily scale your team up or down based on season, volume, or growth

Cost-Effective Nearshoring

Save on costs without losing control or quality—just 2 hours from Germany

AI-Supported Operations

Faster resolution, better routing, and smarter reporting with automation-enhanced workflows

Tailored to Your Business

We adapt to your tools, tone, KPIs, and customer journey

GDPR-Compliant & Secure

We follow strict European data privacy regulations to protect your customers and reputation

How It Works

A smooth start, scalable results.

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