Nous créons des liens significatifs entre les marques et les personnes
À propos de nous
Nous sommes un partenaire d'assistance axé sur l'humain qui aide les entreprises à se développer grâce à des expériences client intelligentes et évolutives.
Des startups technologiques aux entreprises mondiales, nous fournissons un support client multilingue, une expertise technique, une sensibilisation commerciale et des services de back-office, toujours adaptés à vos besoins.
Aulon Berbatovci
Liridon Krasnici
"What started as a simple idea between two founders—providing better, more flexible support services to companies in the DACH region—has grown into a trusted BPO partner serving clients across telecom, e-commerce, and service-based industries.
Founded in 2022, our company was built on the belief that great customer experiences don’t depend on location—they depend on the right people, the right mindset, and a commitment to excellence. Based in Kosovo (Prishtina), we combine the region’s exceptional multilingual talent with technology-driven workflows to deliver reliable, scalable outsourcing solutions.
With a deep understanding of the DACH market and a team fluent in German, we’ve helped businesses improve service quality, reduce operational costs, and grow with confidence—without sacrificing the personal touch.
Today, we’re proud to be more than just a service provider—we’re a strategic extension of our clients' teams."